Employee retention: Prioritizing operator comfort in material handling

Employee retention has become a top priority for many employers as turnover rates hit an all-time high. Companies are now shifting towards a more employee-focused attitude, recognizing that ensuring the comfort level of employees is essential for retention. Material handling equipment manufacturers have made operator comfort a paramount consideration in their designs, positioning themselves well ahead of this global challenge.

The Impact of Low Employee Retention

Low employee retention rates can significantly impact productivity, and companies are starting to realize the importance of keeping their best talent. Studies have shown that six primary elements play a significant role in keeping employees: culture and people, workplace acknowledgment, valuable benefits, continuous training, a conducive work environment, and alignment with the organization’s mission and values.

The Importance of Employee Satisfaction

Retaining top talent is not just about employee satisfaction; it also aids in the company’s growth over time and brings immense value to the business. Engaged employees are more productive and successful, leading to increased self-confidence and better performance for both the employee and the employer. In contrast, companies with high turnover rates can lose an average of $120,000 per lost employee.

Factors Contributing to Employee Satisfaction

Company culture and employee comfort and safety are the top factors that contribute to employee satisfaction. Employees want to work in an environment that is comfortable, safe, and supportive. When these factors are not met, employees may leave the company, leading to decreased productivity and increased turnover rates.

Challenges in Non-Remote Jobs

The trend towards work-from-home (WFH) jobs has made employees seek new opportunities. For jobs that cannot be done remotely, such as forklift operators, warehousing staff, and construction workers, employee comfort is just as essential. Top reasons given by equipment operators for quitting or changing jobs in 2022 were poor equipment maintenance, uncomfortable working conditions (such as working in extreme temperatures), poor leadership, lack of recognition, and lack of proper training or coaching. Ensuring employees feel supported and equipment is operated safely and efficiently, operator training emerges as a crucial factor in a range of employee benefits. It presents a straightforward yet powerful approach to achieving these goals.

What Forklift Operators Look For

When forklift operators are considering a potential employer, they may look for factors such as competitive compensation, career advancement opportunities, safety and workplace culture, equipment and facilities, work schedule and flexibility, company reputation and stability, along with location. Forklift operators are looking for safe and supportive work environments with opportunities for career growth and fair compensation.

Innovations in Operator Comfort

To ensure operator comfort, material handling equipment manufacturers are incorporating ergonomic designs into their equipment. They are designing equipment with comfortable seats, easy-to-reach controls, and adjustable steering columns, all in the interest of reducing operator fatigue. Manufacturers are also implementing sound and vibration insulation to reduce noise and minimize the impact of vibrations on the operator.

Climate Control and Visibility Enhancements

In addition to these features, some manufacturers are also providing air conditioning and heating in the operator’s cabin. These features are essential for forklift operators who work in extreme temperatures, as they can help prevent operator fatigue and increase productivity. Material handling equipment manufacturers are also improving the visibility of their equipment. They are using cameras and sensors to provide a 360-degree view of the working environment, allowing the operator to work more efficiently and with greater precision. This technology also helps prevent accidents and enhances operator safety.

The Benefits of Investing in Operator Comfort

By incorporating these features into their designs, material handling equipment manufacturers are prioritizing operator comfort and safety, which can lead to increased job satisfaction and employee retention. Employers who invest in this technology are likely to attract and keep top talent, leading to increased productivity and growth.

Investing in operator comfort is not just about improving the work environment; it directly impacts the bottom line by reducing turnover costs. Companies with high turnover rates can lose an average of $120,000 per lost employee. By improving retention rates, businesses can save money and foster a more positive company culture.